Terms of Service - T&C

Welcome to Diva Thea! Below are the terms and conditions that outline your rights and responsibilities when using our website, placing orders, and participating in our Goddess Salon community or blog comment sections. Please take a moment to review them carefully, as your use of our site means you agree to these terms.

License and Site Access

Diva Thea grants you a limited license to access and make personal use of our website. However, this doesn’t mean you can download or modify the site, or any part of it, without our express written consent. This license does not cover the resale or commercial use of the site or its content, including product listings, descriptions, or prices, or using tools to collect data such as data mining, robots, or scraping. Without our written consent, you may not reproduce, duplicate, copy, sell, or otherwise exploit any part of our website for commercial purposes. Any misuse or unauthorized use terminates the license granted to you.

Using Our Website

Legal Use: By using our site, you agree to follow the law and not violate the rights of Diva Thea or any third party.
Content Usage: The content on our website—text, images, and descriptions—is for your personal, non-commercial use. Copying, reproducing, or distributing this content for commercial purposes without our permission is prohibited.

Ordering

• Order Confirmation: We reserve the right to accept or decline orders for any reason, such as product availability, pricing errors, or order inconsistencies. Once confirmed, you’ll receive a confirmation email.

• Amendments and Exchanges: Once an order is placed, we cannot make changes or facilitate exchanges. You are welcome to return your item and repurchase it according to our Returns & Refunds Policy.

• Order Processing: We aim to process orders quickly. Once an order is placed, cancellations are not possible. For order errors, please reach out to us through our contact form for assistance.

Product Availability & Pricing

• Stock: We cannot guarantee the real-time availability of all products listed online. If an item is unavailable after your purchase, we will notify you and offer a refund, store credit (for eligible purchases), or a suitable replacement.

• Pricing: All prices are listed in USD and may change without notice. Prices and availability may also differ between our website and retail stores.

Payment

• Accepted Methods: We accept MasterCard, Amex, Visa, and PayPal. We reserve the right to update payment methods without prior notice.

• Buy Now, Pay Later (BNPL) Options:

  • Klarna: If you choose Klarna at checkout, your payment will be governed by Klarna’s Terms and Conditions and Privacy Policy, which are presented at checkout and available at www.klarna.com

  • Affirm: If you choose Affirm at checkout, your payment will be governed by Affirm’s Terms of Service and Privacy Policy, which are presented at checkout and available at www.affirm.com

• Refunds & Store Credit:

  • Refunds for BNPL purchases (Klarna, Affirm, or others) must always be returned to the original payment method, per provider requirements.

  • For standard purchases (credit card, debit card, PayPal), refunds may be issued either to the original payment method or, if you prefer, as store credit.

• Payment Security: Your payment information is secure, but we cannot be held responsible for unauthorized access due to issues outside of our control.

Errors and Inaccuracies

While we strive for accuracy, occasional errors—whether technical or human—may occur. The site may contain typographical errors or inaccuracies, including in pricing and availability. We reserve the right to correct such errors, even after an order is placed, and to update or change information at any time without notice. If the correct price of an item is higher than what is listed, we may contact you for further instructions or cancel the order and notify you.

Goddess Salon Community and Blogs

The Goddess Salon forum is a space for women to share perspectives and experiences.

• All views expressed are those of participants, not Diva Thea, and no endorsement should be assumed.

• You are responsible for the content you post; it is public and may be interpreted by others.

• Diva Thea may moderate or remove any posts deemed inappropriate or harmful.

Delivery

For information about processing times, delivery estimates, and costs, please refer to our Shipping Policy.

Cancellations

We are unable to cancel orders once they are placed. Please refer to our Returns & Refunds Policy for more details.

Copyright & Intellectual Property

All trademarks, copyrights, and intellectual property related to this website, our products, and branding are owned by Diva Thea or our licensors. These are protected by U.S. law. Using any intellectual property without written permission is strictly prohibited.

Returns & Consumer Protection

For details on how to return items, please see our Returns & Refunds Policy.

Right of Withdrawal: Customers have the statutory right to withdraw from their purchase within 14 days of receiving the goods, without providing a reason. To exercise this right, please submit your request through our contact form with your order details. Refunds for BNPL purchases (Klarna, Affirm, etc.) will always be issued back to the original payment method.

Limitation of Liability

To the extent allowed by law, Diva Thea excludes any implied or express warranties regarding our products, services, website, or these terms. This includes warranties related to quality, fitness for a particular purpose, and product availability. Our liability for any loss or damage, including direct, indirect, incidental, or consequential, arising from your use of the site or products is limited to the extent permitted by law.

User-Generated Content

Content you submit (reviews, photos, posts) becomes property of Diva Thea. You grant us a worldwide, irrevocable license to use, modify, and display it. You confirm you own or control the right to the content and that it does not violate any laws or the rights of others.

External Links & Third-Party Websites

Our site may include links to external websites for your convenience. Diva Thea is not responsible for the content, practices, or condition of these third-party websites, and accessing them is at your own risk. Please review their privacy policies and terms of use before engaging with them.

User Conduct

You agree not to:

• Impersonate anyone or falsely claim any affiliation with another person or entity.

• Use any information or material from DivaThea.com for commercial purposes.

• Attempt to gain unauthorized access to other systems via our website.

• Engage in activities such as scraping, data mining, or unauthorized collection of information from our site.

• Bypass, reverse engineer, or otherwise interfere with our website or its content.

Indemnification

You agree to indemnify Diva Thea from any claims or disputes arising from your breach of these terms. You also agree to cooperate with us in resolving any related disputes.

Damage to Devices

We take reasonable precautions to ensure our website is virus-free, but we cannot guarantee your device won’t be affected. It’s your responsibility to protect your device with appropriate security software.

Privacy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.

Children

Our website is not intended for children, and we do not knowingly collect personal information from those under 13 without verified parental consent. If we discover such information has been collected, we will delete it. Participation in our contests or sweepstakes is limited to individuals 18 years or older.

Governing Law

These Terms & Conditions are governed by the laws of Texas, USA. Any disputes will be resolved in the courts of Dallas County, Texas.

Disclaimer of Liability

We do not provide guarantees or warranties regarding our website or its content. Use of the site is at your own risk, and we are not liable for any damage, including loss of data or business interruptions, even if we have been advised of the potential for such damage.

Your Consent

By using our website, you agree to these Terms & Conditions and our Privacy Policy. We reserve the right to modify these terms at any time, with changes posted on this page.

Entire Agreement

These Terms & Conditions, along with any referenced documents, represent the complete agreement between you and Diva Thea.

Company Information

ORANGE RUBIES LLC DBA Diva Thea

Registered Address (for legal purposes):
4245 N Central Expressway, Suite 492
Dallas, TX 75205 USA

Mailing & Returns Address:
10228 E Northwest Hwy #413
Dallas, TX 75238 USA

Please use our Contact Form or all customer inquiries.